FAQ

How accurate is your data?

We go above and beyond the industry standard to ensure the data you access is as accurate and complete as possible. It’s this attention to detail that delivers consistently higher levels of accuracy and deliverability over the competition. But we also recognize that no database can be perfect. Businesses are constantly closing, executives changing, and 20 percent of the consumer population moves every year. And while 100-percent accuracy is our goal, it is highly unlikely. Therefore, it is natural to receive a small amount of outdated information. You are always covered by our satisfaction guarantee, and we will gladly replace any portion of your list that’s undeliverable, out of date, or disconnected.

How do you compile your database?

  1. Professional Directories
  2. New business fillings
  3. Press Releases
  4. Corporate Websites
  5. Annual Reports
  6. User generated feedback
  7. Case Studies
  8. Blogs and Articles and many other resources

We are constantly updating our records—rebuilding the database monthly—to guarantee that you get the most current and accurate information possible.

 

What are credit rating code?

We’ve developed a sophisticated computer model—which considers factors such as number of employees, years in business, industry stability, census data, and more—to assign practical and statistically sound credit ratings to each company in our business database.

How long will it take to create and send my direct mail campaign?

It generally takes 3–5 days to deploy a direct mail campaign. Your project’s specific design needs and the approval process may affect the timeline.

I don't have a design ready. Can you create one for me?

Yes. You can choose from our pre-designed postcard templates or have our professional designers create a custom postcard, brochure, or letter for you.

Can i get an HTML version of my message?

Yes. Our deisgners can create an HTML version of your email at a rate of $50/hour. The average time to do is 1 – 2 hours

Can i purhcase a list of the people who opened and clicked through my email campaign?

You may purchase a follow up list that contains contact information for each individual who opened and clicked through your email

Can i see the result of my email campaign?

Yes. A report detailing your open and response rates will be available 24 hours after campaign deployment.

How long will it take to create and send my email campaign?

Most campaigns can be completed in 2–5 days. However, delays in any of the necessary steps—list building, design, and email approval—can negatively affect the project’s timeframe.

How will my email campaign be delivered?

The price of renting email addresses from us includes setup and delivery of your email message.

What do i get with my email campaign purchase?

Program your email message using Multipart MIME format. (This allows recipients with text-only email to read your message.)
Test your email and get your final approval before sending.
Send your email on your behalf.
Monitor, track, and report the open and response rates.

How quickly will i receive my list?

Most list orders are delivered within minutes to the email address provided.

In what format will my list be delivered?

All lists are delivered electronically to you via the email address you provided.

What if i need to cancel my order?

If you need to cancel your order, please contact your representative or call 844.666.9786. There is a 50% cancellation charge for all orders.

What if I’m not satisfied with my purchase?

We believe our business databases contain the best possible information. But we also recognize that no database can be perfect. Every year, 80% of businesses moves every year. So it’s natural to receive a small amount of outdated listings. That’s why we offer our 100% satisfaction guarantee. You’ll receive a full refund for any portion of your list that’s undeliverable, out of date, or disconnected. Plus, if the percentage of bad data exceeds 8%, you’ll get $0.40 for every bad record beyond that percentage.

What methods of payment do you accept?

We accept credit cards (Visa, MasterCard, American Express, and Discover) and PayPal.

Is your site secure?

Yes, all credit card information entered on our site is sent through a secure connection, using 128-bit encryption.

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